As well as a futures account with a Clearing Member, all DME Members and customers who are connecting directly to the Exchange, and have not previously executed an End User License Agreement (EULA) with CME, are required to fill out the following registration form on the CME Group website: http://www.cmegroup.com/clearport/registration.html
For customer support for electronic trading including error trades, contact the CME Global Command Center:
Asia: +65 6532 5010
Europe: +44 800 898 013
North America: +1 800 438 8616
